FAQS hsb.ie

How To Use hsb.ie

Please Choose your School and Class from the dropdown menu in the "My School Booklist Section

Once the selection is made and “Search Books” is clicked you are brought to a page with all the books and stationery for that list.

If there are books to be carried from the year before or book rental there has been extra lists made for these items.

If there are any other books or extra stationery you need you can use the search bar at the top to find what you need and add it to the basket.

Add each item to the cart individually or they can select “Add All Items to cart”

If “Add All Items to cart” is selected the quantity of an item specified on your booklist is added to the cart. Eg. If the quantity of writing copies on your booklist is 4 then 4 copies will be added to the cart.

This quantity can be amended in your shopping cart. Simply change the quantity and click the update button next to the item or the "Update Cart" bottom of the cart.

Covering of books can be selected (80c per book)

You then proceed to checkout where you register an account or log in if you already have an account

Delivery Method: When Home Delivery is selected it will ask you to choose School and Class. Your order will be sent with our couriers GLS to the address provided as shipping address.

I Would Like To Speak To Someone About My Order/ I Cant Find A Book?

If you need any help with your order you can contact us at 0852526912 which is our designated contact number for hsb.ie orders. Or contact us on  our "Online Chat "

The fastest way to find a book on our website is to use the Search box at the top of the page . If you still can't find what you are looking for, you can add a book to the comments box and we will try and add it to your order.

Can I Order Online And Collect Instore?

At this time we do not offer this service.  Our delivery charge is €4.99 or Free on orders over €50 (Select Free Shipping at checkout)

What Book Covering Service Do You Provide?

At HSB we exclusively use Filfix covering products. Filfix are a local Cork company . We use two different covering methods depending on the size of the book. Both methods use a transparent cover which allows easy identification of books. The Filfix covers offer excellent protection . The covers are made from polypropylene and are recyclable.  Sometimes we are unable to cover a book due its awkward size or spiral binding.

Where Will You Deliver To?

We provide a nationwide delivery service. We can deliver to your Home or Work Address, please ensure that there is someone there to take in the delivery as a signature is required.

Our delivery charge is €4.99 or Free on orders over €50 (Select Free Shipping at checkout)

Check out our Delivery Info section for more details.

How Soon Can I Expect Delivery?

Orders are usually dispatched within 2-5 working days when all the items are in stock for your order . If an order is placed for items which are reprinting or out of stock then this may take longer. If this happens we will contact you, as depending on the time frame it may be better to hold delivery of the order until all items are available.

Do You Accept Debit  And/Or Credit Cards? Are My Details Safe?

Yes, we accept all major debit and credit cards. Our site is safe and secure. Your information is encrypted and transmitted using SSL (Secure Sockets Layer) technology.